PERSONAL DATA POLICY – PINEAPPLE SIGNATURE WEBSITE

Version of 20/10/2024
We attach particular importance to the protection of your Personal Data collected during your visit to our website pineapplesignature.com, (“Site”) in accordance with the provisions of Law No. 78 17 of 6 January 1978 as amended and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”) and/or any local law in force, where applicable (NB: a specific personal data policy is in place for each country concerned). This Personal Data Policy (“Policy”) is designed to allow you to clearly understand how we collect and use your Personal Data, what our commitment is to protect your Personal Data and the options available to you to manage your Personal Data and your privacy. SARL PINEAPPLE SIGNATURE may act as Data Controller.
Accordingly, if you choose to use our services, this means that you fully understand the content of our Policy and that you accept that we collect, process and store your Personal Data during your visit to our Site as well as during all our communications. We invite you to read this Policy very carefully as well as the various notifications that may be communicated to you at the time of collection of your Personal Data in order to be fully informed about their processing by PINEAPPLE SIGNATURE. If you do not accept this Policy or any part of it, you must immediately stop browsing our Site and/or unsubscribe from any PINEAPPLE SIGNATURE communications. We invite you to regularly consult our Policy in order to stay informed of any updates. Personal Data: any information relating to a natural person who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, an online identifier, or to one or more specific elements specific to physical, physiological, genetic, psychological, economic, cultural or social identity. Group: capital group constituted by the company SARL PINEAPPLE SIGNATURE.
PINEAPPLE SIGNATURE / we: any company belonging to the PINEAPPLE SIGNATURE Group, namely SARL
PINEAPPLE SIGNATURE.

Data Controller: natural or legal person who determines the purposes and means of processing, namely SARL PINEAPPLE SIGNATURE– 7 square Pierre Ronsard-33260 LA TESTE DE BUCH – France. Subject to your consent and for these specific purposes (Article 6.1.a) of the GDPR), the categories of Personal Data collected and the purposes of processing, for each of them (when these are offered on the Site) are as follows:
- in particular and as the case may be, surname, first name, marital status, postal address and country, e-mail, date of birth, communication preferences, purchasing history and preferences, interests for the purposes of:

- the creation & management of customer accounts, - the receipt of newsletters, communications or commercial promotional offers,
- participation in competitions,
- the creation and processing of alerts relating to the availability of online stocks,
- the creation and processing of a request made via the online contact form,
- carrying out analyses and developing statistics (measuring the effectiveness of our campaigns or
virtual or in-person events),
- carrying out marketing analyses,
and more generally for the purposes of monitoring customer relations.

Your aforementioned Personal Data will be kept for the entire period strictly necessary for the purposes described above or until our processing objective has been achieved or until we receive your request for their deletion. Subject to your consent and for the purposes of pre-contractual measures carried out at your request or for the execution of an order (Article 6.1.b of the GDPR), the categories of Personal Data collected and the processing purposes, for each of them (when these are offered on the Site) are as follows:
- in particular and as the case may be, surname, first name, marital status, postal address and country, e-mail, date of birth,
purchase history, order number, payment information (credit card numbers, account
PayPal), file number, proof of identity, for the purposes of:
- the execution, processing & monitoring of purchases/orders,
- the production, processing & monitoring of returns or exchanges,
- the declaration & management of disputes & other claims.
We undertake that your Personal Data will not be kept beyond the period strictly necessary for the purposes described above, subject to the mandatory legal provisions regarding data archiving and for the purposes of meeting administrative, legal and tax requirements by retaining the history of transactions and commercial documents associated with transactions. NB: if you decide not to transmit your data necessary for the execution of a contract that you request or when they are required by law, or to request their deletion, you will not be able to receive the requested product or service.

If you visit our Site, we also collect information about your browser and your browsing behavior. This collection is carried out under the conditions described in the "Cookies" page of our Site. We store your personal data in the European Union and it is only made accessible:
- to authorized personnel of PINEAPPLE SIGNATURE whose activity justifies access to Personal Data, for internal audit, management, administration or invoicing purposes;
- to PINEAPPLE SIGNATURE service providers located within the European Economic Area acting on our behalf and enabling the provision of the goods and services offered (e.g. delivery providers, partners linked to communication, marketing and advertising, etc.) to the extent that such access is necessary to provide you with the requested services;
- to banking and financial institutions as well as to service providers in charge of online payment activities and the fight against fraud, the risks of theft or any other reprehensible act that may affect the goods and services offered by PINEAPPLE SIGNATURE. We implement appropriate organizational, technical, software and physical measures in terms of security and confidentiality of your Personal Data to prevent them from being distorted, damaged, destroyed or accessed by unauthorized persons. All the security measures implemented comply with the state of the art, in particular with regard to information systems and the confidentiality of banking information (SSL encryption).

We require our service providers to maintain the security of all our data and to strictly comply with applicable Personal Data regulations. Our service providers are not authorized to use your Personal Data for purposes other than those we specify to them.
However, we draw your attention to the existence of possible risks inherent in the use of our Site and its operation, particularly to the extent that we do not control all the risks linked to the operation of the Internet.
Given the international reach of PINEAPPLE SIGNATURE and in order to optimize the quality of our service, your Personal Data may be transferred outside the European Economic Area. However, we guarantee that we have taken the necessary measures to ensure a sufficient level of protection of privacy and the fundamental rights of individuals, equivalent guarantees and/or, where applicable, appropriate technical and organizational measures to ensure a sufficient level of protection.
Finally, we may share your Personal Data with any competent judicial, supervisory and/or administrative authorities:
- if their disclosure is necessary under applicable laws, legal or regulatory procedures or carried out by a supervisory authority; or
- to protect and defend our rights and interests, including in court, the rights or security of third parties. In accordance with the GDPR, you have at any time in particular a right of access, modification, rectification, deletion and portability of your Personal Data, as well as a right of opposition and limitation to the processing of these.

You can :
- manage your subscriptions (commercial offers, promotions, invitations to events, PINEAPPLE SIGNATURE news, newsletters, etc.) and the selected communication methods or information (postal mail, e-mail, text message, telephone) in your personal space;
- unsubscribe using the unsubscribe link or instructions provided on each medium;
- request the deletion of your customer account or exercise your rights or ask any questions about the processing of your Personal Data by post (SARL PINEAPPLE SIGNATURE – 7 square Pierre Ronsard – La Teste de Buch) or by e-mail (theananascompany@gmail.com). To comply with your request for access, modification or deletion, we reserve the right to request proof of identity in order to ensure the legitimacy of the origin of the request. If you believe, after contacting us, that your rights have not been respected, you can at any time file a complaint with the French data protection authority, the Commission Nationale Informatique et Libertés (CNIL) by post (3 Place de Fontenoy - TSA 80715 – F-75334 PARIS CEDEX 07 – Tel. +33 1 53 73 22 22 – Site. http://www.cnil.fr/). You can also contact the European Data Protection Board (https://edpb.europa.eu/about-edpb/board/members_fr).